Burbank, California cargo office

Contact information

Alaska Airlines/Horizon Air Cargo Service Center
2627 N. Hollywood Way
Burbank, CA 91505

Phone: 1-800-225-2752

Office hours

Sun - Fri: 5:15am - 8:15pm
Saturday:  5:15am - 4:45pm

Note: For pick up outside normal business hours please call 1-800-225-2752.

Reminders and services

  • Freezer:  No
  • Cooler:  No
  • Dangerous Goods Accepted:  No
  • Burbank is an inbound only station. Outbound shipments are not accepted. All shipments into Burbank must be pre-paid.

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

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