Kona (Big Island), Hawai'i cargo office

Contact information

Alaska Airlines/Horizon Air Cargo Service Center
Operating Vendor:  Aloha Air Cargo
73-221 U'u Street
Kailua-Kona, HI 96740

Phone: 1-800-225-2752

Office hours

Monday - Friday: 7:00am - 7:00pm  
Saturday - Sunday: 11:00am - 9:00pm

Reminders and services

  • Freezer: No
  • Cooler: Yes
  • Dangerous goods accepted: No
  • Live animal cut off times for Kailua-Kona is 3 hours prior to flight departure
  • Please allow extra time for all perishables, household goods, and personal effects shipments. These shipments must pass the Hawaii Agriculture Inspection before they can be released or shipped.
  • GoldStreak® Package Express, Priority Air Freight and Pet Connect Animal Travel are offered inbound and outbound. General Air Freight service is not offered at this time.

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

Did you know that Alaska Airlines flies to more than 100 destinations? Learn all about where we fly.

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