Guest Pass standby passenger rules

Standby Information

  • Confirmed passengers have priority over standby passengers.
  • Guest Pass (GP) standby travelers must be checked in and available to board at the designated boarding gate at least 40 minutes before posted departure for all flights. Failure to do so may cause the gate agent to bypass your name when assigning seats.
  • Depending on the remaining available seats at the time standby passengers are boarded, GP passengers may not have their choice of seat assignments or be seated with a traveling partner.
  • Standby passengers who are not accommodated on their desired flight should check with a gate agent so they can activate you on the standby list for the next available Alaska Airlines or Horizon Air flight.
  • Gate agents have the final authority on boarding standby passengers.
  • The Company will not reimburse costs of transportation purchased on Alaska, Horizon or other airlines, or related expenses incurred by GP passengers encountering travel delays, nor will the GP passenger be eligible for meal or hotel expenses or Denied Boarding Compensation (DBC). In the event of flight interruption or non-routine operation, GP passengers will not be accommodated on another airline.

Standby Etiquette

  • The dress code for GP passengers is a neat and clean appearance. Business casual attire is suggested. Short shorts, torn or tattered jeans, bare feet, halter-tops, exercise clothing, T-shirts or "sweats" are not appropriate.
  • At all times, within hearing of confirmed passengers, GP passengers should refrain from mentioning that they are traveling on a special fare or other privileged discount.
  • Please remember the employee who has extended you the courtesy of a Guest Pass is accepting responsibility for your actions both on the ground and in the air even though he/she is not traveling with you.
  • GP passengers must make certain their tickets, baggage, passports and other documentation, are in compliance with rules and regulations of travel to and from that country. Any fines levied against the Company due to a GP passenger being judged inadmissible by any country will be collected from the GP passenger.