guy chatting on iMessage

Introducing: Free Chat

The future is here: enjoy free inflight messaging with Free Chat on Alaska Airlines flights. As you fly through the clouds, all you need to stay connected to those on the ground is a smartphone. Just connect via Gogo® Inflight Internet and pick up your conversation where you left off, all while you jet around the country.

How does Free Chat work?

  1. Turn on your smartphone's Wi-Fi.
  2. Connect to the “gogoinflight” network.
  3. Launch your web browser.
  4. Choose the “Free Chat” option.
app screens

A few things about our Free Chat beta:

  • It’s completely free. No purchase is required, and no messaging or data charges apply.
  • Chat using popular apps. Free Chat only works with iMessage, Facebook Messenger and WhatsApp. Be sure to have one of these apps added to your phone before you fly, and that the people you are messaging are using these apps, too.
  • Express yourself. Fill your messages with words and emojis; sending photos, videos, or SMS messages is not supported. If you’re on a flight with heavy Wi-Fi usage, and your message doesn’t send right away, wait a few minutes, and try sending again.
  • Chat away. Free Chat is only available on flights with Gogo® Inflight Internet. You can send text messages on most of flights over North America, except flights to Mexico, Hawai’i, and Latin America. See the coverage map on our Wi-Fi page for a more detailed look at where Free Chat is available.

Terms and conditions:

  • Free Chat™ service is available on flights that are equipped with Gogo®. Not available on Q400 flights. Availability on other flights may vary.
  • Messaging service is not available while flying over Mexico, the Pacific Ocean to/from Hawaii, or Latin America.
  • Purchase of Gogo internet is not required to access the free messaging service.
  • Free messaging is for text use only. Transfer of photo or video files is not supported.
  • Speed and performance of free messaging is not guaranteed.
  • A capable smartphone is required.
  • Messaging services have no cash value, cannot be redeemed for cash or assigned for value, in whole or in part.
  • Valid for use January 6, 2017 through December 31, 2017 and are subject to Gogo's terms of use and Gogo's privacy policy.