Skip to main content
Saver fare reference guide Courtesy hold Travel agent ticketing Change fees Commission policy Bereavement Irregular operations policy Weather/IRROP waivers Miscellaneous Charge Order (MCO) Unaccompanied minors Extra seat request Intellectual property and data Compliance with applicable laws
Weather/IRROP waivers Current Waivers

Current weather event/IRROP waivers are available on our travel advisories page.

Hawaiian Ticket Reissuance Requirements

Any tickets for PNRs with an HA-operated leg beyond April 21, 2026, will need to be updated to the corresponding Alaska leg on 027 ticket stock. This update cannot be completed by reissuing the ticket; the 173 ticket must be refunded, and a new ticket with the updated segment purchased. Air Group has issued two waiver codes for PNRs impacted by the PSS migration. For the HA tickets being refunded, agencies are to enter RFNDASHA25 as their waiver code. For the AS tickets being issued for the ticket refunded on HA, the issuing agency should use SCNDASHA25. This waiver code should be used for all issued tickets, even if the new coupon is an equal or lesser fare, to match the refunded ticket. Tickets will be audited to ensure the same pax are traveling on the same itinerary as the refunded VCR. Any ticket refunded or issued without a matching OA ticket, will be issued an ADM. Fare differences apply to any subsequent itinerary or passenger updates. If tickets are not updated to match the new AS leg on the guest’s itinerary, the traveler will not be able to check in. Any tickets not reissued by mid-Q1 2026 for travel after the PSS cutover will be reissued by Alaska on AS-owned tickets.

Past Waivers
FAA flight reductions waiver

We are offering a flexible travel policy if you would like to change or cancel your flight. Flights may be delayed or canceled. Please monitor your flight status regularly.

Alaska Airlines

Change or cancel your Alaska Airlines flight.

Hawaiian Airlines

To cancel or change your Hawaiian Airlines flight, call 1-800-367-5320 or contact us via live chat or text.

Travel To/From: All locations
Tickets Purchased On / Before:November 06, 2025
Original Travel Dates:November 7, 2025 - November 17, 2025
New Travel Dates:November 6, 2025 - November 24, 2025
Exception Policy
  • This waiver applies to flights operated by Alaska Airlines and Hawaiian Airlines - including flights operated by Horizon Airlines or SkyWest on behalf of Alaska Airlines.
  • This waiver is valid for tickets issued by Alaska Airlines and Hawaiian Airlines only, which you can identify by a 13-digit ticket number that begins with code "027" or "173".
  • Flights operated by other airlines, and tickets issued by other airlines for travel on Alaska or Hawaiian (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • No difference in fare will apply for new travel in the same cabin to and from the same city pair.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable fare or award ticket, including Saver and Main Cabin Basic fares, you may:
    • Change your trip without a fee. No difference in fare will apply for new travel through November 24, 2025, in the same cabin.
    • Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
  • This waiver does not apply to same day confirmed changes.
  • Tickets must be booked and flown within 1 year of the original date of purchase.

IT Outage

We are offering a flexible travel policy if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

As a result of the IT outage, if you are an affected passenger, we are:

  • providing hotel accommodations;
  • arranging for ground transportation;
  • providing meal vouchers; and
  • arranging for air transportation on another air carrier or foreign air carrier to the passenger’s destination; as appropriate, based on your circumstances.
Travel To/From: All locations
Tickets Purchased On / Before:October 23, 2025
Original Travel Dates:October 23, 2025 - October 25, 2025
New Travel Dates:October 23, 2025 - November 3, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Kotzebue Flooding

We are offering a flexible travel policy to/from Kotzebue (OTZ) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
Kotzebue, AK (OTZ)
Tickets Purchased On / Before:October 9, 2025
Original Travel Dates:October 9, 2025 - October 13, 2025
New Travel Dates:October 9, 2025 - October 17, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

San Diego

We are offering a flexible travel policy to/from San Diego (SAN) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
San Diego, CA (SAN)
Tickets Purchased On / Before:September 17, 2025
Original Travel Dates:September 17, 2025 - September 18, 2025
New Travel Dates:September 17, 2025 - September 21, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Hawaii Tsunami Warning

Due to a tsunami warning we are offering a flexible travel policy to/from Oahu (HNL), Kona (KOA), Kauai (LIH), and Maui (OGG) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
Maui, HI (OGG)Oahu, HI (HNL)Kona, HI (KOA)Lihue, HI (LIH)
Tickets Purchased On / Before:July 29, 2025
Original Travel Dates:July 29, 2025 - July 30, 2025
New Travel Dates:July 29, 2025 - August 3, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

IT outage

We are offering a flexible travel policy if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

As a result of the IT outage, if you are an affected passenger, we are: (i) providing hotel accommodations; (ii) arranging for ground transportation; (iii) providing meal vouchers; and (iv) arranging for air transportation on another air carrier or foreign air carrier to the passenger’s destination; as appropriate, based on your circumstances.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From: All locations
Tickets Purchased On / Before:July 20, 2025
Original Travel Dates:July 20, 2025 - July 23, 2025
New Travel Dates:July 21, 2025 - July 28, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Pacific Northwest Weather

Due to winter weather we are offering a flexible travel policy to/from Portland (PDX) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
Portland, OR (PDX)
Tickets Purchased On / Before:February 13, 2025
Original Travel Dates:February 12, 2025 - February 13, 2025
New Travel Dates:February 13, 2025 - February 17, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Storm Harlow

Due to winter weather we are offering a flexible travel policy to/from Baltimore (BWI), Washington DC (DCA), Washington Dulles (IAD), and Philadelphia (PHL) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
Baltimore, MD (BWI)Washington DC , DC (DCA)Dulles, VA (IAD)Philadelphia, PA (PHL)
Tickets Purchased On / Before:February 10, 2025
Original Travel Dates:February 11, 2025 - February 12, 2025
New Travel Dates:February 10, 2025 - February 15, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Storm Iliana

Due to winter weather we are offering a flexible travel policy to/from Columbus (CMH) Cincinnati (CVG), Detroit (DTW), and Indianapolis (IND), Kansas City (MCI), Omaha (OMA), and Chicago (ORD) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Check airport guides for possible advisories regarding minors 17 and under traveling without an adult and pets traveling in the baggage compartment.

Travel To/From:
Columbus, OH (CMH)Hebron, KY (CVG)Detroit, MI (DTW)Indianapolis, IN (IND)Kansas City, MO (MCI)Omaha, NE (OMA)Chicago, IL (ORD)
Tickets Purchased On / Before:February 10, 2025
Original Travel Dates:February 12, 2025 - February 13, 2025
New Travel Dates:February 10, 2025 - February 16, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Storm Garnett

Due to winter weather we are offering a flexible travel policy to/from Boston (BOS), Newark (EWR), and New York City (JFK) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Travel To/From:
Boston, MA (BOS)Newark, NJ (EWR)New York, NY (JFK)
Tickets Purchased On / Before:February 7, 2025
Original Travel Dates:February 8, 2025 - February 9, 2025
New Travel Dates:February 7, 2025 - February 12, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Pacific Northwest Winter Weather

Due to winter weather we are offering a flexible travel policy to/from Seattle (SEA) and Everett (PAE) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Due to possible winter weather February 1–5, 2025, minors 17 and under traveling without an adult will be allowed to travel departing from Seattle. They will not be accepted on flights arriving in or connecting through Seattle. In addition, animals traveling in the baggage compartment will not be accepted on flights February 1–5, 2025. Pets traveling in the cabin with their owners will be accepted on all flights. For pets traveling via Alaska Air Cargo, please contact our Cargo Call Center at 1-800-225-2752.

Travel To/From:
Seattle, WA (SEA)Everett, WA (PAE)
Tickets Purchased On / Before:February 2, 2025
Original Travel Dates:February 2, 2025 - February 4, 2025
New Travel Dates:February 2, 2025 - February 8, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Storm Freya

Due to winter weather we are offering a flexible travel policy to/from Chicago (ORD), New York City (JFK), and Washington D.C. (DCA) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Due to possible winter weather on February 6, 2025, unaccompanied minors 17 and under will not be accepted on arriving flights. In addition, animals traveling in the baggage compartment will not be accepted on all flights. Pets traveling in the cabin with their owners will be accepted on all flights. For pets traveling via Alaska Air Cargo, please contact our Cargo Call Center at 1-800-225-2752.

Travel To/From:
Chicago, IL (ORD)New York, NY (JFK)Washington DC , DC (DCA)
Tickets Purchased On / Before:February 5, 2025
Original Travel Dates:February 5, 2025 - February 6, 2025
New Travel Dates:February 5, 2025 - February 9, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Storm Enzo

Due to winter weather we are offering a flexible travel policy to/from Charleston (CHS), and New Orleans (MSY) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Travel To/From:
North Charleston, SC (CHS)New Orleans, LA (MSY)
Tickets Purchased On / Before:January 22, 2025
Original Travel Dates:January 22, 2025 - January 23, 2025
New Travel Dates:January 22, 2025 - January 27, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Storm Demi

Due to winter weather, we are offering a flexible travel policy to/from Washington D.C. (DCA), Dulles (IAD), Baltimore (BWI), Philadelphia (PHL), Newark (EWR), John F. Kennedy International Airport (JFK), and Boston (BOS) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Travel To/From:
Washington DC , DC (DCA)Dulles, VA (IAD)Baltimore, MD (BWI)Philadelphia, PA (PHL)Newark, NJ (EWR)New York, NY (JFK)Boston, MA (BOS)
Tickets Purchased On / Before:January 18, 2025
Original Travel Dates:January 19, 2025 - January 20, 2025
New Travel Dates:January 19, 2025 - January 23, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Wildfires – Southern California

Due to wildfires, we are offering a flexible travel policy to/from Burbank (BUR), Los Angeles (LAX), Ontario (ONT), and Orange County (SNA) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Travel To/From:
Burbank, CA (BUR)Los Angeles, CA (LAX)Ontario, CA (ONT)Santa Ana, CA (SNA)
Tickets Purchased On / Before:January 8, 2025
Original Travel Dates:January 8, 2025 - January 20, 2025
New Travel Dates:January 8, 2025 - January 25, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
    • Change your trip without a fee. No difference in fare will apply for new travel to/from Burbank (BUR), Los Angeles (LAX), Ontario (ONT), and Orange County (SNA) through Januaury 25, 2025, in the same cabin.
    • Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Winter Weather

Due to winter weather, we are offering a flexible travel policy to/from Baltimore (BWI), Cincinnati (CVG), Cleveland (CLE), Columbus (CMH), Detroit (DTW), Indianapolis (IND), Kansas City (MCI), Nashville (BNA), Philadelphia (PHL), Pittsburgh (PIT), Raleigh (RDU), St Louis (STL), Dulles (IAD), Washington D.C. (DCA), and Wichita (ICT) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Travel To/From:
Baltimore, MD (BWI)Hebron, KY (CVG)Cleveland, OH (CLE)Columbus, OH (CMH)Detroit, MI (DTW)Indianapolis, IN (IND)Kansas City, MO (MCI)Nashville, TN (BNA)Philadelphia, PA (PHL)Pittsburgh, PA (PIT)Morrisville, NC (RDU)St. Louis, MO (STL)Washington DC , DC (DCA)Wichita, KS (ICT)Dulles, VA (IAD)
Tickets Purchased On / Before:January 3, 2025
Original Travel Dates:January 4, 2025 - January 6, 2025
New Travel Dates:January 3, 2025 - January 9, 2025
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
    • Change your trip without a fee. No difference in fare will apply for new travel to/from Baltimore (BWI), Cincinnati (CVG), Cleveland (CLE), Columbus (CMH), Detroit (DTW), Indianapolis (IND), Kansas City (MCI), Nashville (BNA), Philadelphia (PHL), Pittsburgh (PIT), Raleigh (RDU), St Louis (STL), Dulles (IAD), Washington D.C. (DCA), and Wichita (ICT) through Januaury 9, 2025, in the same cabin.
    • Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.