Current weather event/IRROP waivers are available on our travel advisories page.
Any tickets for PNRs with an HA-operated leg beyond April 21, 2026, will need to be updated to the corresponding Alaska leg on 027 ticket stock. This update cannot be completed by reissuing the ticket; the 173 ticket must be refunded, and a new ticket with the updated segment purchased. Air Group has issued two waiver codes for PNRs impacted by the PSS migration. For the HA tickets being refunded, agencies are to enter RFNDASHA25 as their waiver code. For the AS tickets being issued for the ticket refunded on HA, the issuing agency should use SCNDASHA25. This waiver code should be used for all issued tickets, even if the new coupon is an equal or lesser fare, to match the refunded ticket. Tickets will be audited to ensure the same pax are traveling on the same itinerary as the refunded VCR. Any ticket refunded or issued without a matching OA ticket, will be issued an ADM. Fare differences apply to any subsequent itinerary or passenger updates. If tickets are not updated to match the new AS leg on the guest’s itinerary, the traveler will not be able to check in. Any tickets not reissued by mid-Q1 2026 for travel after the PSS cutover will be reissued by Alaska on AS-owned tickets.
We are offering a flexible travel policy for Seattle (SEA) and Everett (PAE) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver and Main Cabin Basic fares, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through March 16, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines or Hawaiian Airlines, with flights operated by Alaska (AS), Hawaiian (HA), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines and Hawaiian Airlines can be identified by a 13-digit ticket number that begins with code "027" or "173".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
Due to a storm in Hawaii we are offering a flexible travel policy to/from Oahu (HNL), Kona (KOA), Hilo (ITO), Kauai (LIH), and Maui (OGG) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, Main, Main Cabin Basic, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through March 14, 2026, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver is only valid for tickets issued by Alaska Airlines or Hawaiian Airlines, with flights operated by Alaska (AS), Hawaiian (HA), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines and Hawaiian Airlines can be identified by a 13-digit ticket number that begins with code "027" or "173".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
We are offering a flexible travel policy for Guadalajara (GDL), Puerto Vallarta (PVR), and Manzanillo (ZLO) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver and Main Cabin Basic fares, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through March 7, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines or Hawaiian Airlines, with flights operated by Alaska (AS), Hawaiian (HA), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines and Hawaiian Airlines can be identified by a 13-digit ticket number that begins with code "027" or "173".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
We are offering a flexible travel policy for Baltimore (BWI), Boston (BOS), Washington D.C. (DCA), Newark (EWR), Dulles (IAD), John F. Kennedy International Airport (JFK), and Philadelphia (PHL) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver and Main Cabin Basic fares, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through March 1, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines or Hawaiian Airlines, with flights operated by Alaska (AS), Hawaiian (HA), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines and Hawaiian Airlines can be identified by a 13-digit ticket number that begins with code "027" or "173".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
We are offering a system wide flexible travel policy if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through February 15, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines, with flights operated by Alaska (AS), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines can be identified by a 13-digit ticket number that begins with code "027".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
We are offering a flexible travel policy to/from Boston (BOS), Baltimore (BWI), Washington D.C. (DCA), Newark (EWR), Washington Dulles (IAD), New York (JFK), Philadelphia (PHL), Pittsburgh (PIT), or Cleveland (CLE) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver and Main Cabin Basic fares, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through January 30, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines or Hawaiian Airlines, with flights operated by Alaska (AS), Hawaiian (HA), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines and Hawaiian Airlines can be identified by a 13-digit ticket number that begins with code "027" or "173".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
We are offering a flexible travel policy to/from Atlanta (ATL), Austin (AUS), El Paso (ELP) Nashville (BNA), Columbus (CMH), Cincinnati/Northern Kentucky (CVG), Dallas (DFW), Houston (IAH), Indianapolis (IND), Kansas City (MCI), Oklahoma City (OKC), Raleigh (RDU), or San Antonio (SAT) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver and Main Cabin Basic fares, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through January 30, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines or Hawaiian Airlines, with flights operated by Alaska (AS), Hawaiian (HA), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines and Hawaiian Airlines can be identified by a 13-digit ticket number that begins with code "027" or "173".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
Due to a tsunami warning we are offering a flexible travel policy to/from Oahu (HNL), Kona (KOA), Kauai (LIH), and Maui (OGG) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through August 3, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
Tickets must be exchanged or canceled prior to the departure of your original
flight.
Rebook your flight
or
cancel your trip
online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can
be identified by a 13-digit ticket number beginning with Alaska Airlines code
"027". Tickets issued by other airlines with a different carrier code (ticket
numbers not beginning with "027") are subject to the waiver policy of other
airline.
We are offering a flexible travel policy to/from San Diego (SAN) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through September 21, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
Tickets must be exchanged or canceled prior to the departure of your original
flight.
Rebook your flight
or
cancel your trip
online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can
be identified by a 13-digit ticket number beginning with Alaska Airlines code
"027". Tickets issued by other airlines with a different carrier code (ticket
numbers not beginning with "027") are subject to the waiver policy of other
airline.
We are offering a flexible travel policy to/from Kotzebue (OTZ) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through October 17, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
Tickets must be exchanged or canceled prior to the departure of your original
flight.
Rebook your flight
or
cancel your trip
online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can
be identified by a 13-digit ticket number beginning with Alaska Airlines code
"027". Tickets issued by other airlines with a different carrier code (ticket
numbers not beginning with "027") are subject to the waiver policy of other
airline.
We are offering a flexible travel policy if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
As a result of the IT outage, if you are an affected passenger, we are: (i) providing hotel accommodations; (ii) arranging for ground transportation; (iii) providing meal vouchers; and (iv) arranging for air transportation on another air carrier or foreign air carrier to the passenger’s destination; as appropriate, based on your circumstances.
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- https://www.alaskaair.com/trips" >Change your trip without a fee. No difference in fare will apply for new travel through July 23, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
Tickets must be exchanged or canceled prior to the departure of your original
flight.
Rebook your flight
or
cancel your trip
online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can
be identified by a 13-digit ticket number beginning with Alaska Airlines code
"027". Tickets issued by other airlines with a different carrier code (ticket
numbers not beginning with "027") are subject to the waiver policy of other
airline.
We are offering a flexible travel policy if you would like to change or cancel your flight. Flights may be delayed or canceled. Please monitor your flight status regularly.
Alaska Airlines
Change or cancel your Alaska Airlines flight.
Hawaiian Airlines
To cancel or change your Hawaiian Airlines flight, call 1-800-367-5320 or contact us via live chat or text.
- This waiver applies to flights operated by Alaska Airlines and Hawaiian Airlines - including flights operated by Horizon Airlines or SkyWest on behalf of Alaska Airlines.
- This waiver is valid for tickets issued by Alaska Airlines and Hawaiian Airlines only, which you can identify by a 13-digit ticket number that begins with code "027" or "173".
- Flights operated by other airlines, and tickets issued by other airlines for travel on Alaska or Hawaiian (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
- Tickets must be changed or canceled prior to the departure of your original flight.
- No difference in fare will apply for new travel in the same cabin to and from the same city pair.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable fare or award ticket, including Saver and Main Cabin Basic fares,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through November 24, 2025, in the same cabin.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver does not apply to same day confirmed changes.
- Tickets must be booked and flown within 1 year of the original date of purchase.
We are offering a flexible travel policy to/from Boston (BOS), Newark (EWR), New York (JFK), Philadelphia (PHL) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through December 30, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
Tickets must be exchanged or canceled prior to the departure of your original
flight.
Rebook your flight
or
cancel your trip
online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can
be identified by a 13-digit ticket number beginning with Alaska Airlines code
"027". Tickets issued by other airlines with a different carrier code (ticket
numbers not beginning with "027") are subject to the waiver policy of other
airline.
We are offering a flexible travel policy to/from Palm Springs (PSP) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a non-refundable fare or award ticket,
including Saver and Main Cabin Basic fares, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through January 9, 2026, in the same cabin.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is valid for tickets issued by Alaska Airlines and Hawaiian Airlines, which you can identify by a 13-digit ticket number that begins with code "027" or "173".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027" or "173") are subject to the waiver policy of the other airline.
We are offering a flexible travel policy if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
As a result of the IT outage, if you are an affected passenger, we are:
- providing hotel accommodations;
- arranging for ground transportation;
- providing meal vouchers; and
- arranging for air transportation on another air carrier or foreign air carrier to the passenger’s destination; as appropriate, based on your circumstances.
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through November 3, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.