Alaska Airlines credit card FAQ

Get answers to our most commonly asked questions regarding our Alaska Airlines credit cards.

Bonus miles from your new Alaska Airlines consumer credit card will post to the primary cardholder's Mileage Plan™ account after making $1,000 or more in net purchases in the first 90 days of account opening. Bonus miles will be credited to the primary cardholder’s Alaska Airlines Mileage Plan account within approximately the first two billing cycles after qualifying.

Effective June 13, 2016: Bonus miles from your new Alaska Airlines business credit card will post to the Mileage Plan™ account after making $1,000 or more in purchases in the first 90 days of account opening. Bonus miles will be credited to your Alaska Airlines Mileage Plan account within approximately two billing cycles after qualifying. Individual Level Earning Plan cardholders will receive the bonus miles. Bonus miles will be provided to the business in the Business Level Earning Plan.

Bank of America offers different promotions for the various Alaska Airlines credit card products. It is important that you read the details of the promotion, and apply for the specific credit card the promotion advertises. If you apply for, but are not approved for, a specific card product then Bank of America may consider you for a different credit card which may offer a lower amount of bonus miles than the credit card you originally applied for.
The bonus miles issued for new credit card accounts differ from the amount issued for upgrading a current Alaska Airlines credit card. Different promotions are offered from time to time.
Alaska Airlines credit card miles post to your Mileage Plan™ account 7-10 days after the billing cycle for your credit card statement. The mileage credit given is dependent on how much you've spent on purchases during that particular billing cycle, not according to the payment amount made towards your bill. To view your mileage accrual, please sign into your My account.
If you have a joint Alaska Airlines consumer credit card account, miles for all purchases made are deposited into the primary cardholder's Mileage Plan™ account. The miles deposited in the primary cardholder's Mileage Plan™ account can be redeemed for tickets for anyone you want.
You will not earn miles for any balance transfers to your Alaska Airlines credit card, or for using convenience checks issued by Bank of America.
  • Your name doesn't match: In order for your credit card purchases to post correctly to your Mileage Plan™ account, the name on your credit card must match the name listed in your Mileage Plan™ account. If you've updated or changed your name with Bank of America, please contact Alaska Airlines customer care at 1-800-654-5669 to have it updated in your Mileage Plan™ account. It is important to use your legal first and last name because your Alaska Airlines Mileage Plan™ account is linked to your legal forms of identification required for travel.
  • A new Mileage Plan™ account was accidentally opened for you: If you didn't provide your existing Mileage Plan™ number during the Alaska Airlines credit card application process, then you will automatically be enrolled in Mileage Plan™ and assigned a new Mileage Plan™ number. Check the number under your name on your credit card. To combine duplicate Mileage Plan™ accounts, please contact Alaska Airlines customer care at 1-800-654-5669.
If you purchased items with your Alaska Airlines credit card and later returned them, the miles you earned on those purchases will be deducted from your Mileage Plan™ account.
Typically, your anniversary will fall 4-6 weeks after the date on which you originally opened your credit card account. The anniversary date does not change if you have upgraded or changed your original Alaska Airlines credit card. For further details, please contact Bank of America.
Alaska Airlines no longer offers a debit card.