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Accessible travel services

For the best travel experience when requesting these services: 

  • Make reservations as early as possible and request services while booking online, or call our dedicated accessible services line at 1-800-503-0101 (dial 711 for relay services).
  • Arrive at the airport at least 2 hours prior to departure.
  • Let us know about any special requirements - at check-in, in the boarding area, and on the aircraft.

Download our free mobile app called Fly for All, designed for those with cognitive and developmental disabilities, first-time flyers, and unaccompanied minors. Download Fly for All on the App Store "This indicates a link to an external site that may not meet accessibility guidelines." and Google Play "This indicates a link to an external site that may not meet accessibility guidelines.".

View the U.S. Department of Transportation (USDOT) Airline Passengers with Disabilities Bill of Rights. "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites."

Airport accessibility Developmental and intellectual disabilities Hearing Mobility Oxygen and respiratory devices Seating Service animals Vision Other accessible services Website accessibility statement TSA Cares program Canadian Accessibility Plan Questions and concerns

Website accessibility statement

Alaska Airlines is dedicated to making Alaskaair.com accessible to all people, regardless of their technology or ability. We aim to maximize the accessibility and usability of our website by meeting the W3C Web Content Accessibility Guidelines (WCAG) 2.0 "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.", with a focus on meeting compliance level AA.

We hope to enhance the experience of our website for all our guests with new design approaches and improvements to the website itself. We will continue to work on these accessibility and usability principles as we improve our website and add more functionality.

If you have feedback or concerns related to accessibility of alaskaair.com, please let us know.


Note about external websites

Alaskaair.com contains links to external websites that are not within our control and may not follow the same accessibility policies as Alaskaair.com. These links are marked visually with an icon (). A link to an external website does not necessarily constitute Alaska’s endorsement of the content or accessibility of that website.