Membership benefits FAQ
Get answers to our most commonly asked questions regarding Mileage Plan™
benefits.
Where can I find my Mileage Plan number?
Your Mileage Plan number can be retrieved the following ways:
-
Log into your
Account.
-
If you are the primary cardholder of an Alaska Airlines credit card,
your number is located on the back of your card below the signature
box.
-
Call Guest Care at 1-800-654-5669, Monday - Friday, 7:00am - 7:00 p.m.
PT and Saturday, 8:00am - 5:00 p.m PT.
Can I transfer miles from my American AAdvantage or other frequent flyer
program accounts?
Mileage transfers are not allowed between different airline frequent flier
programs. While we offer air travel awards for travel on our partner
airlines, we each maintain separate, individual mileage earning programs.
Can I transfer miles from my own Mileage Plan account to another Mileage
Plan account?
Our Transfer Miles program offers the ability to transfer miles between
different Mileage Plan accounts, for a fee.
Do my miles expire?
Mileage Plan miles do not expire
If miles don't expire, does that mean my account will remain active
indefinitely?
For account security purposes, we will continue to lock accounts that
have been inactive for more than 2 years. If your account has been
locked due to inactivity, call
Guest Care
to verify your identity, and they'll reactivate the account for you. All
miles in the account will still be there for you to use.