Membership Benefits FAQ

Get answers to our most commonly asked questions regarding Mileage Plan™ benefits.

Your Mileage Plan™ number can be retrieved the following ways:
  • Log into your My account
  • If you are the primary cardholder of an Alaska Airlines credit card, your number is located under your name.
  • Call our customer care at 1-800-654-5669, Monday - Friday, 8:00am - 5:45 p.m.
Mileage transfers are not allowed between different airline frequent Flyer programs. While we offer air travel awards for travel on our partner airlines, we each maintain separate, individual mileage earning programs.
Our Transfer Miles program offers the ability to transfer miles between different Mileage Plan™ accounts, for a fee.
If a Mileage Plan™ account remains inactive for 24 months, meaning no miles have been earned or spent, your account may be closed and the mileage balance deleted. Deleted balances can be reinstated for a $75 fee for up to 1 year after the deletion date.