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Reduced rate travel policy Travel agent reduced rate space-available AD90SA transportation policies and procedures

Alaska Airlines provides eligible agency locations with unlimited AD90SA space-available, reduced rate transportation to agency personnel after having been IATA-appointed for at least 6 months. Eligible agency personnel must be employed on a full-time basis for at least 1 year at an appointed location. A valid and current IATAN and IATA Travel Agent Identification Card is required. It is the responsibility of the travel agent to ascertain whether or not their IATAN and IATA card and current and not expired.

Travel is valid on Alaska Airlines operated flights as well as Alaska Airlines flights operated by Horizon or SkyWest Airlines. This benefit is not available on charter flights or other codeshare carrier flights.

Stopovers, circle trip, and open jaw itineraries are permitted. AD90 space available travel benefits apply to eligible agency personnel only and are not valid for spouse or companion.

The 10% fare paid will be computed off of the refundable Y-Class fare (US, Canada, or Mexico). Travel is authorized in coach class only. Listing or upgrades to First Class and Premium class are not allowed.

A minimum fare of $25 one way or $50 round trip will be charged.

For more about AD90SA, visit our frequently asked questions section.

Ticketing
  1. Call our inside sales desk available 24 hours a day at 1-800 327-2755. Flight listings can only be made by calling the Alaska Airlines inside sales desk directly. Listing or ticketing cannot be made through any CRS (automated) system.
  2. Identify yourself as a retail travel agent traveling on a space available basis. Your "reduced rate travel code" is AD90SA.
  3. You will need to provide your full name, date of birth, gender, IATA and IATAN number in order for the reservation agent to list and ticket.
  4. Provide the reservations agent with your desired flights(s) and date(s).
  5. AD90SA listings must be ticketed at the time of the listing. A credit card payment will be required to complete the listing and ticketing process.
Itinerary Changes and Cancellations
  1. For assistance with electronically ticketed coupons, call our inside sales desk available 24 hours a day at 1-800-327-2755.
  2. Unused, electronic coupons can be refunded to the original form of payment.
  3. New travel will be listed and ticketed using the Ticketing guidelines above.
Frequently Asked Questions
Are fully unused tickets refundable? How about partially unused tickets?

Fully or partially unused tickets can be refunded by forwarding the ticket and a self-addressed stamped envelope to Alaska Airlines Refunds Dept./SEAAR, P.O. Box 68900, Seattle, WA 98168. If you paid with a credit card, the refundable amount will be credited back to your credit card account. This process can take up to two statements before it will appear.

How long is my ticket valid for?

AD90SA passes are valid for 90 days from the date of issue. The validity period cannot be extended.

What if I want to make a change to an AD90SA ticket I already have purchased?

Once ticketed, no changes to passenger name or itinerary are permitted. A co-terminal change is permitted.

Do you charge for checked baggage?

Alaska Airlines does not charge people traveling on industry reduced rate tickets (i.e. AD90SA) for the first or second bag. However, standard charges apply to overweight, oversized, or additional bags for all nonrevs, so as always, it's recommended that you pack light and bring a carry-on bag only, whenever possible.

What if I've lost my interline ticket and would like a reimbursement?

If you want to be partially reimbursed for the ticket price, submit a lost ticket application. Be advised, however, that there is a $60 processing fee, and your reimbursement will take four months or more to process.

What is the Alaska Airlines dress code?

The requirement is simply a neat and well-groomed appearance. Taste in clothing varies widely. Conservative, mainstream attire is always appropriate, but frayed, tattered or soiled clothing and bare feet are not. Neat, clean jeans and Bermuda-length shorts (that is, not shorter than the knee) are acceptable.

Do you have a reduced rate program for business travel?

No. The AD90SA program is for both business and pleasure travel.

How can I get a reduced rate positive space ticket?

Alaska Airlines does not offer an across the board reduced rate positive space program.

Is there a fee for listing for flights?

No, there is not a fee, however, differences in fares may apply. To list, call Alaska Airlines Inside Sales Desk available 24 hours a day at 1-800-327-2755. Listing for flights must be made at least four hours before flight time.

Can I break my trip?

Stopovers, circle trip and open jaw itineraries are permitted.

What do I do if I'm unable to self-ticket?

If your agency does not have ticket stock and reports sales online, when you call the Inside Sales Desk you will need to pay for your AD90SA booking at the time of listing.

Is it possible to use miles or pay for a First Class upgrade?

No. When traveling on an AD90SA pass, you may not under any circumstances travel in First Class.

I am a CLIA approved agent. Do I qualify for an AD90SA?

Travel agents must have a valid and current IATAN or IATA travel agent Identification Card for reduced rate travel on Horizon Air or Alaska Airlines.

May I request an AD90SA for my spouse or a companion?

AD90SA's apply to eligible agency personnel only and are not valid for a spouse or companion.

May I book an AD90SA first class?

AD90SA's are only available coach class, based on the refundable Y-Class fare.

Alaska Airlines and Hawaiian Airlines
Will my current agreement with Alaska Airlines be extended to include Hawaiian Airlines flights?

As of now, there are no changes being made to our existing corporate contracts for either airline. Whether you travel with Alaska Airlines or Hawaiian Airlines, you can expect to receive the same corporate travel agreements that you enjoy today. In the coming months, we will provide you with the details of combining agreements.

When will our contracted discounts apply to Hawaiian flights?

There are no immediate changes to our corporate or agency fare offerings at this time, and all existing Alaska Airlines and Hawaiian Airlines contracts will continue as they do today.

As an agency, do I continue to book HA on our HA agreement and AS on our AS agreement, or will there be codeshare added to the AS agreement?

You may continue to book Alaska Airlines and Hawaiian Airlines on existing agreements as you do today. As our codeshare expands over the coming months, we will be providing you with the details on combining agreements or having codeshare added to the existing Alaska Airlines agreements.

When can I book a charter on Hawaiian Airlines through Alaska Airlines?

There are no immediate changes to our charter booking process at Alaska Airlines and Hawaiian Airlines. Please continue to request and book charters as you do today with each carrier. In the coming months, we look forward to providing you with the details on a centralized charter request and booking process.